Last updated: August 23, 2026
Account & Data Deletion
You can delete your PUMPD account and its associated data at any time. This page explains how, what gets removed, and how to reach us if you need help.
Delete your account in the app
The fastest way to delete your account is from within the app:
- Open the PUMPD app and go to Settings → Account.
- Tap Delete Account.
- Confirm when prompted.
Deletion is permanent and cannot be undone.
Request deletion by email
If you can't access the app, email us at support@getpumpd.com and ask us to delete your account. We will verify the request through your existing account or a one-time code, and we will confirm once deletion is complete.
What gets deleted
When your account is deleted we remove your personal information — including your profile, training history, AI coach conversations and memories, coach photos, account credentials, feature requests you authored, votes, reports, author blocks, and feature-board restriction record.
We take reasonable steps to have applicable service providers delete data associated with your account. Deletion from our active systems completes within 30 days of a verified request, and data in backups is deleted or rendered irretrievable within six months. Limited safety, security, transaction, or legal records may remain only for the period permitted or required by law. We do not use your data for advertising, and we do not sell it.
Contact us
Need help with deletion? Contact AVAD Technologies LLC at support@getpumpd.com. See our Privacy Policy at /privacy for more on how we handle your information.